LONDON--(BUSINESS WIRE)--Sourcing and optimisation specialist Trade Extensions is launching a customer governance programme to allow customers to share experience and best practice with other users while working with Trade Extensions to shape the development of its sourcing platform.
“It’s important for us to create an environment for our customers to work comfortably and productively together. People prefer working in their first language which is why our platform can be used in ten languages and we’re carrying this approach through to our customer governance workshops.”
The initiative will be rolled out globally through a series of regional workshops with the first meeting taking place in Sweden on 19th September. Many top Swedish companies, who are household names globally and Trade Extensions customers, will be attending the inaugural meeting near Stockholm. Further workshops in Europe and North America will take place in the coming months.
The regional focus of the workshops is key to the initiative because it allows customers to address challenges that may only be relevant to specific regions and ways of working. In addition the structure encourages better understanding by giving customers the opportunity to work in their local language.
Trade Extensions, CEO, Garry Mansell said, “It’s important for us to create an environment for our customers to work comfortably and productively together. People prefer working in their first language which is why our platform can be used in ten languages and we’re carrying this approach through to our customer governance workshops.”
One benefit of using optimisation in sourcing projects is that it identifies solutions that would otherwise remain hidden. Trade Extensions is confident its customer governance workshops will promote the same atmosphere of discovery as customers work together to find further creative applications for its software.
Mansell said, “Most of our customers now license the software and use it with minimum input from us so we don’t necessarily know, first hand, all the applications for which the platform is being used. We know there are some incredibly interesting and creative projects being run and these workshops will allow customers to share experiences and ensure the platform develops in the way that best suits their needs.”
As customers begin to use the platform for projects that go Beyond SourcingTM there are limitless possibilities as to how it can be used to optimise day-to-day business operations. Customers are already using the platform for asset optimisation, production planning, supply chains design and risk management. These are the types of projects that customers will be able to discuss during the workshops while working together with Trade Extensions to identify additional applications and developments for the platform.
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About Trade Extensions
Trade Extensions is the leading software provider for the most complex and large scale sourcing and optimisation projects. Its platform is uniquely flexible and runs projects ranging from simple reverse auctions to complex sourcing events involving goods and services worth billions of dollars, millions of data items and multiple rounds of negotiation.
The company has eight offices across the US and Europe and is used by a number of the top Fortune 500 companies.
Beyond SourcingTM is a trademark of Trade Extensions A.B.
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