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Volkswagen fallout shows how not to manage a crisis

imageAustralia's Volkswagen subsidiary has come in for criticism for its handling of the crisis.Arnd Wiegmann/Reuters

Two and a half weeks after the Volkswagen emissions scandal made world news, Volkswagen Australia has finally broken its silence. The company says more than 91,000 vehicles in Australia are affected, including Volkswagen, Skoda and Audi...

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