Under the terms of the contract, MV will operate Palo Alto's Extended Shuttle Program which includes the Crosstown Shuttle, operated by MV since 2011, and the new East Palo Alto/Palo Alto Caltrain Shuttle. The Crosstown Shuttle operates Monday through Friday and provides north-south transit connections with the University Avenue Caltrain station in Palo Alto. The new East Palo Alto/Palo Alto Caltrain Shuttle route operates seven days a week and links the University Avenue Caltrain station with the Woodland Avenue community in East Palo Alto. Both shuttles are free to riders.
To operate the shuttle services, MV will utilize a brand-new fleet of three compressed natural gas ("CNG") vehicles equipped with state-of-the-art technology, including: a GPS tracking system; MV's proprietary TimePoint software to monitor and report on-time shuttle performance; and DriveCam, a vehicle monitoring system on each vehicle to ensure safe operations and protect drivers and passengers. MV will also offer a new website accessible on smart phones that will enable passengers to track the location of the shuttles in real-time.
"Retaining MV as the City's contractor provides consistency in service for the passengers, and also allows us to leverage our experience to collaborate with the City on future expansion plans," said Kevin Klika, MV President and Chief Operating Officer. "MV is excited to provide the expanded shuttle service using a new technology-equipped CNG fleet which will provide a better overall passenger experience."
Founded in 1975 in the San Francisco Bay area, MV Transportation operates more than 100 contracts in California.
About MV Transportation, Inc. Based in Dallas, MV Transportation, Inc. is the largest private provider of paratransit services and the largest privately-owned passenger transportation contracting firm based in the United States. The company employs more than 16,000 dedicated transit professionals and operates more than 200 paratransit, fixed-route, shuttle and Medicaid contracts around the world.
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