Demonstrating solid expertise in her field, Ms. O'Connell determines her customers' needs by offering comprehensive business and financial analysis. She is familiar with insurance and ERISA laws, and knowledgeable about medical and dental and vision benefits, as well as Medicare benefits for seniors. Ms. O'Connell has 10 years of experience in the insurance industry. She decided to utilize her past experience to establish her own company, and thus Benefit Authority was founded in May 2013.
Benefit Authority is a premier insurance benefits agency serving individuals and small-to mid-size companies. The company's mission "is to identify fiscally responsible benefit plans or programs that are appropriate to the specific insurance needs of our individual and corporate clients." Benefit authority puts great emphasis on teamwork, communication, growth and improvement, excellent services, and having fun. Through these core values and its motto of "HOPE"—Helping Other People Every Day, the company and its employees ensure that clients receive information regarding all suitable benefit options available in their location in order to provide them with the highest quality services, and to assist them in making the right choices concerning their benefit plans.
Besides health insurance, her areas of expertise include customer service, leadership, business analysis, strategic planning and marketing. On a daily basis, Ms. O'Connell performs comprehensive business and financial analysis for customers, negotiates best price and terms for clients, and conducts in-person presentations to promote innovative products and solutions. Prior to establishing Benefit Authority, Ms. O'Connell worked for Paychex Insurance Agency as a group benefits sales agent, Anadigm Inc. as the vice president of worldwide sales, Nanovation Inc. as the vice president of sales, and Fujitsu Microelectronics as the director of sales.
Dedicated to helping others, Ms. O'Connell attributes her success to her ability to do the right thing, as well as to the ongoing support she receives. She became involved in her profession after spending time in the technology field as a vice president. Interested in a career change that didn't require traveling, Ms. O'Connell decided that she wanted to make a difference in the lives of others. She found that being an employee benefits consultant was a good fit. Her work has garnered several honors, including the President's Club and Winners' Circle awards for sales.
Ms. O'Connell has a Master of Business Administration in information systems from San Diego State University and a Bachelor of Arts in history and art history from Vanderbilt University. She is also certified as a life and health insurance agent by the state of California. Outside of work, Ms. O'Connell enjoys camping, hiking with her family and snow skiing. In the coming years, she would like to collaborate with others, build professional contacts and grow in her field.
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